Privacy Policy | Brinowatt

1. Data Controller

Brinowatt ("we", "us", or "our") is the data controller responsible for your personal data collected through this website and the energy ROI calculator.

Contact us regarding data privacy matters at:
Email: privacy@brinowatt.com
Address: Bucharest, Romania
Data Protection Officer: Not formally appointed (per Art. 37(1) GDPR — voluntary basis). Privacy enquiries are handled by our designated point of contact via the email above.

2. Personal Data We Collect

We collect the following categories of personal data when you use our calculator and submit your contact details:

Identity data: Full name
Contact data: Business email address, telephone number
Business data: Company name, business sector, country, city
Energy consumption data: Electricity consumption, tariff, building size, heating type (as provided by you in the calculator)
Technical data: IP address, browser type, pages visited, referring URL (collected automatically)
Marketing data: UTM source, medium, campaign (if arriving via a marketing link)
Communication preferences: Consent records and timestamp

3. How We Use Your Data

We use your personal data for the following purposes:

To run the energy ROI calculation and provide you with personalised results
To prepare and deliver a tailored energy investment proposal
To contact you by email or telephone in response to your request
To provide follow-up support and answer your questions
To improve our calculator methodology and user experience (aggregated, anonymised)
To comply with legal and regulatory obligations

We do not sell your personal data to third parties. We do not use your data for automated individual decision-making that produces legal or similarly significant effects without human involvement.

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

Consent (Art. 6(1)(a)): When you tick the consent checkbox, you consent to us contacting you and processing your data to prepare a tailored energy offer. You may withdraw consent at any time.
Legitimate interests (Art. 6(1)(f)): For analytics, improving our service, and fraud prevention — where these interests are not overridden by your rights.
Legal obligation (Art. 6(1)(c)): Where we are required to retain certain records for tax, accounting, or regulatory compliance purposes.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

Active leads: For up to 24 months from your last interaction, unless you request deletion earlier
Customers: For the duration of the business relationship and up to 7 years thereafter for legal/tax purposes
Calculator data only (no contact submitted): Session data is stored locally in your browser and is not transmitted to our servers

6. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate data
Right to erasure ("right to be forgotten"): Request deletion of your data, subject to legal retention requirements
Right to restriction: Request that we restrict processing of your data in certain circumstances
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please contact us at privacy@brinowatt.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection supervisory authority.

7. Data Sharing and Third Parties

We may share your data with the following categories of third parties, all subject to appropriate data processing agreements:

CRM providers (e.g. HubSpot) — for lead management and follow-up
Email service providers — to send confirmation and proposal emails
Hosting and infrastructure providers — for secure data storage and processing
Analytics providers — for aggregated, anonymised usage analytics

All sub-processors are located in the EU/EEA or subject to appropriate transfer safeguards (Standard Contractual Clauses or adequacy decisions).

8. Cookies and Tracking

We use the following types of cookies:

Strictly necessary: Session cookies required for the calculator to function (no consent required)
Analytics: Vercel Analytics for anonymised page-view metrics — no personal data collected
Marketing: Currently none. We will request your consent before introducing marketing trackers.

You can manage your cookie preferences via the cookie banner on our website, or through your browser settings.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include TLS encryption in transit, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Contact and Complaints

For any privacy-related questions, requests, or complaints, please contact us at:
Email: privacy@brinowatt.com
Post: Brinowatt, Bucharest, Romania

If you are not satisfied with our response, you have the right to complain to your local data protection authority. A list of EU supervisory authorities is available at: edpb.europa.eu

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.